buji99 Privacy Policy

1. Introduction

buji99 ("we", "us", "our") operates the online casino and sports betting platform accessible at buji99.bet. We are committed to protecting the privacy and security of the personal information of every player and visitor who uses our platform. This Privacy Policy describes how we collect, use, store, share, and safeguard your personal data when you access or use buji99.

This policy applies to all users of the buji99 platform, including registered account holders, visitors who browse the site without registering, and any individual whose personal data is processed by buji99 in connection with our services. By using buji99, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Personal Data We Collect

buji99 collects personal data only where it is necessary to provide our services, meet legal obligations, or improve the platform experience. The categories of personal data we collect are set out below.

2.1 Registration Data

When you create a buji99 account, we collect the information you provide directly, including your full name, date of birth, mobile number, email address, preferred username, and the details of your chosen payment method (for example, your bKash or Nagad wallet number). This information is required to open and maintain your account.

2.2 Identity Verification (KYC) Data

In order to verify your identity and comply with anti-money-laundering obligations, we may collect copies of government-issued identification documents (such as your National ID card, passport, or driving licence), a selfie or proof-of-life image, and supporting documents such as a utility bill or bank statement as proof of address.

2.3 Financial Transaction Data

We record details of all deposits, withdrawals, and wagers made through your account. This includes transaction amounts in Bangladeshi Taka, timestamps, payment method identifiers, and transaction reference numbers. We do not store full debit or credit card numbers on our servers.

2.4 Technical & Device Data

When you access buji99, we automatically collect certain technical data including your IP address, browser type and version, operating system, device type, referring URL, pages visited, session duration, and approximate geographic location derived from your IP address. This data is collected via server logs and analytics cookies.

2.5 Communications Data

If you contact buji99 via email or our support channels, we retain records of your correspondence, including the content of messages and any attachments, for the purposes of resolving your query and maintaining service quality records.

• 📋
  Registration & KYC Data

  Name, date of birth, contact details, government ID documents, proof of address.
• 💳
  Financial Data

  Transaction history in BDT, payment method identifiers (bKash, Nagad, Rocket, bank), wager records.
• 📱
  Technical & Device Data

  IP address, browser, OS, session logs, approximate location, referral source.
• 💬
  Support Communications

  Email correspondence, support ticket content, chat logs with our customer service team.

3. How We Use Your Personal Data

buji99 processes your personal data only for lawful, specific purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which we use your data are described below.

3.1 Account Management & Service Delivery

We use your registration data to create and manage your buji99 account, process deposits and withdrawals, verify your identity, apply bonus offers to your account, and provide you with access to the full range of games and betting markets on the platform.

3.2 Legal & Regulatory Compliance

buji99 is required to collect and retain certain personal data to meet its obligations under applicable anti-money-laundering, counter-terrorism financing, and responsible gaming requirements. This includes verifying your age (you must be 21 or over) and identity before allowing real-money play, and monitoring account activity for signs of problem gambling.

3.3 Fraud Prevention & Security

We analyse technical and transaction data to detect and prevent fraud, money laundering, account takeover, and other forms of platform abuse. Where suspicious activity is identified, your account may be suspended pending investigation and relevant information may be shared with appropriate authorities.

3.4 Platform Improvement & Analytics

Anonymised and aggregated technical data is used to analyse user behaviour patterns, identify technical issues, improve game performance, and optimise the overall user experience on buji99. This analytics data does not identify you individually.

3.5 Customer Support

Communications data is used solely to respond to your queries, resolve complaints, and maintain a record of the support provided. Support records are retained for a period of three years from the date of the communication.

3.6 Marketing Communications

With your explicit consent at the time of registration or in your account preferences, we may send you promotional communications about new games, bonuses, and cricket betting offers relevant to Bangladeshi players, including BPL and IPL promotions. You may withdraw this consent at any time by contacting [email protected] or updating your notification preferences in your account settings.

4. Data Sharing & Third Parties

buji99 may share your personal data with carefully selected third parties only where necessary and only to the extent required for the following purposes.

4.1 Payment Processors

To process your deposits and withdrawals, we share relevant transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers are contractually bound to handle your data securely and may not use it for any purpose other than processing the transaction.

4.2 Game Content Providers

Some technical data (such as your session token and game-level transaction records) is shared with our licensed game content providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe — solely for the purpose of delivering game content and resolving game-related disputes. These providers operate under their own data protection obligations.

4.3 Identity Verification Services

To fulfil our KYC obligations, we may share identity document data with third-party verification service providers. These providers are bound by strict confidentiality agreements and are permitted to use your data only for identity verification purposes.

4.4 Legal & Regulatory Authorities

buji99 may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or in response to a lawful request. We will inform you of any such disclosure unless prohibited from doing so by law.

4.5 Business Transfers

In the event that buji99 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before the transfer takes effect.

5. Cookies & Tracking Technologies

buji99 uses cookies and similar tracking technologies to operate essential platform functions, remember your session preferences, and gather anonymised analytics data. A cookie is a small text file placed on your device when you visit our site.

5.1 Essential Cookies

These cookies are strictly necessary for the buji99 platform to function. They enable core features such as keeping you logged in during a session, maintaining your account security state, and ensuring your deposit and withdrawal flows work correctly. Essential cookies cannot be disabled without breaking the platform.

5.2 Analytics Cookies

We use analytics cookies to collect anonymised, aggregated data about how players navigate the buji99 platform. This helps us understand which games are most popular, where users encounter difficulties, and how to improve overall performance. Analytics cookies do not identify you personally.

5.3 Managing Cookies

You can control and delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent some features of buji99 from functioning correctly. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

6. Data Retention

buji99 retains your personal data only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. The general retention periods we apply are as follows:

• Account and KYC data: Retained for the duration of your active account and for a minimum of five years following permanent account closure, in accordance with anti-money-laundering record-keeping requirements.
• Financial transaction data: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for three years from the date of the communication.
• Technical and device logs: Retained for up to 12 months, after which they are anonymised or deleted.
• Marketing consent records: Retained for as long as consent remains active, plus three years following withdrawal of consent.

When your data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7. Data Security

buji99 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and buji99 servers.
• Encrypted storage of sensitive personal and financial data at rest.
• Access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
• Regular security assessments and penetration testing of our platform infrastructure.
• Two-factor authentication (2FA) available to all registered players for additional account security.

While buji99 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to take steps to protect your own account, including using a strong, unique password and enabling 2FA.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, buji99 will notify affected individuals without undue delay and will take all necessary remedial steps.

8. Your Privacy Rights

As a buji99 player, you have a number of rights in relation to your personal data. To exercise any of the rights described below, please contact us at [email protected]. We will respond to all verified requests within 30 days.

8.1 Right of Access

You have the right to request a copy of the personal data that buji99 holds about you. We will provide this information in a clear, structured format free of charge.

8.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as updating your mobile number) can be made directly in your account settings; for more significant changes, please contact support.

8.3 Right to Erasure

You may request that buji99 delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn your consent and there is no other lawful basis for processing. Please note that we may be required to retain certain data for legal or regulatory reasons even after such a request, as described in Section 6.

8.4 Right to Restrict Processing

You have the right to request that buji99 restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.

8.5 Right to Withdraw Consent

Where buji99 processes your data based on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

9. Minors & Age Restriction

buji99 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has provided personal data to buji99, please contact us immediately at [email protected]. Upon verification, we will promptly delete the relevant data and close the associated account.

10. Changes to This Privacy Policy

buji99 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will post the revised policy on this page with an updated effective date and, where appropriate, notify you via the platform or by email to your registered address.

We encourage you to review this Privacy Policy periodically. Your continued use of buji99 following the posting of any changes constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and request account closure in accordance with our Terms & Conditions.

11. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way buji99 handles your personal data, please reach out to us using the contact details below. All privacy-related enquiries are handled with full confidentiality.

• Email: [email protected]
• Subject line for privacy matters: "Privacy Policy Enquiry"
• Support hours: 9:00 AM – 11:00 PM BST (UTC+6), 7 days a week
• Response time: Within 30 days for formal privacy rights requests; within 24 hours for general enquiries