Terms & Conditions — buji99

1. Acceptance of Terms

By registering an account, accessing, or using any part of the buji99 platform at buji99.bet, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference. If you do not agree with any part of these Terms, you must immediately cease accessing or using the buji99 platform.

buji99 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, we will endeavour to provide reasonable notice via the platform. Your continued use of buji99 following any revision constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

2. Eligibility & Account Registration

2.1 Age Requirement

The buji99 platform is strictly for adults. You must be at least 21 years of age to register an account or place any bet or wager on buji99. By registering, you represent and warrant that you meet this minimum age requirement. buji99 reserves the right to request proof of age at any time, and to suspend or permanently close any account where the age requirement is not satisfied.

2.2 One Account Per Player

Each individual player is permitted to hold one buji99 account only. Opening duplicate, secondary, or otherwise connected accounts — whether under your own name or another identity — is strictly prohibited. buji99 may, at its sole discretion, close all duplicate accounts and void any associated winnings or bonuses without prior notice.

2.3 Accurate Information

You must provide true, accurate, current, and complete information during registration and at any point when updating your account details. Providing false, misleading, or fraudulent information constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of any balances held.

2.4 Account Verification (KYC)

buji99 operates a Know Your Customer (KYC) process in accordance with responsible gaming and anti-money-laundering principles. You may be required to submit government-issued identification (such as a National ID card, passport, or driving licence), proof of address, and proof of payment method before deposits, withdrawals, or both are processed. Failure to complete KYC verification within a reasonable timeframe may result in account restrictions.

3. Account Security & Responsibility

You are solely responsible for maintaining the confidentiality of your buji99 username and password. You must not share your login credentials with any other person. All activities conducted through your account — whether authorised by you or not — are your sole responsibility.

If you suspect that your account has been accessed without your authorisation, or that your credentials have been compromised, you must notify buji99 immediately at [email protected]. buji99 will not be liable for any loss or damage arising from your failure to adequately safeguard your account credentials.

buji99 strongly recommends enabling two-factor authentication (2FA) on your account. Where 2FA is enabled, any login or withdrawal request must be confirmed via your registered authentication method before it is processed.

4. Deposits, Withdrawals & Payment Methods

4.1 Accepted Payment Methods

buji99 supports the following payment channels for Bangladeshi players: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). No currency conversion fees are charged by buji99 on BDT transactions.

4.2 Minimum & Maximum Transactions

• Minimum deposit: ৳100
• Minimum withdrawal: ৳500
• Maximum single withdrawal: subject to your account verification tier and the limits published in the cashier section of the platform at the time of the request.

4.3 Withdrawal Processing

Withdrawal requests are processed during support hours (9:00 AM – 11:00 PM BST, UTC+6), seven days a week. The average processing time for verified accounts is approximately 30 seconds for mobile wallet withdrawals (bKash, Nagad, Rocket). Bank transfer withdrawals may take up to one business day depending on the receiving institution.

buji99 reserves the right to carry out additional security or KYC checks before processing any withdrawal. If a withdrawal is placed on hold for verification, you will be notified promptly and asked to provide the required documentation.

4.4 Payment Method Matching

Withdrawals must ordinarily be returned to the same payment method used to make the original deposit. buji99 reserves the right to require additional verification where a player requests a withdrawal to a payment method different from the one originally used for deposit.

5. Bonuses, Promotions & Wagering Requirements

5.1 General Bonus Terms

All bonuses and promotional offers made available through buji99 are subject to the specific terms published alongside each individual offer, as well as these general Terms. In the event of any conflict between promotion-specific terms and these Terms, the promotion-specific terms shall prevail for that promotion.

5.2 Wagering Requirements

Unless stated otherwise in the promotion-specific terms, bonus funds must be wagered a minimum number of times before a withdrawal of associated winnings is permitted. The applicable wagering requirement, eligible games, and time limits will be stated clearly in each promotion's terms. Bets placed on excluded games will not count towards wagering requirements.

5.3 Bonus Abuse

buji99 actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim the same offer, using low-risk betting strategies to systematically extract bonus value, or coordinating with other players to abuse promotional terms. Any account found to be engaging in bonus abuse may have associated bonuses and winnings voided and the account suspended.

5.4 buji99's Right to Modify Promotions

buji99 reserves the right to alter, suspend, or cancel any promotion at any time. Where a promotion is cancelled, any bonus funds already credited to a player's account at the time of cancellation will be honoured, subject to applicable wagering requirements, unless the cancellation is a direct result of suspected abuse or technical error.

6. Gaming Rules & Fair Play

All games available on buji99 — including slots, live casino table games, and sports betting markets — operate in accordance with the rules published within each game or betting market. It is the player's responsibility to read and understand the applicable game rules before placing any real-money bet or wager.

buji99's casino games are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. The outcomes of all Random Number Generator (RNG) casino games are determined entirely by the provider's certified RNG software. buji99 does not alter or interfere with game outcomes.

Sports betting odds are set and may be adjusted by buji99 at any time before a market is suspended. Once a bet is accepted and confirmed, the odds at the time of acceptance are locked in. Bets placed after the relevant event has commenced (in-play bets) are subject to separate in-play betting terms.

6.1 Void Bets

A bet may be declared void and the stake returned under the following circumstances: the event is cancelled or postponed beyond the period specified in the market rules; there is a clear and demonstrable error in the odds offered; or the bet was placed after the relevant market was suspended.

6.2 Collusion & Cheating

Any attempt to manipulate game outcomes, collude with other players or dealers, use automated software (bots), or otherwise circumvent the fair operation of any game is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of all funds.

7. Responsible Gaming

buji99 is committed to promoting responsible gaming. We offer a range of tools to help players maintain control of their gambling activity, including voluntary deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and permanent self-exclusion. These tools are accessible via your account settings or by contacting our support team.

If you believe that your gambling may be causing harm to yourself or others, we strongly encourage you to make use of these tools immediately and to visit our Responsible Gaming page for further guidance. Players who have self-excluded from the platform must not attempt to open new accounts or circumvent the exclusion by any means.

8. Intellectual Property

All content on the buji99 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of buji99 or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the buji99 platform without the prior written consent of buji99.

The buji99 name, logo, and all related product and service names, design marks, and slogans are trademarks of buji99. You are not permitted to use such marks without the prior written consent of buji99.

9. Limitation of Liability

To the maximum extent permitted by applicable law, buji99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the buji99 platform. This includes, without limitation, loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure.

buji99 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the platform entirely at your own risk. buji99's total aggregate liability to you for any claim arising out of these Terms shall not exceed the total amount deposited by you into your buji99 account in the 30-day period immediately preceding the event giving rise to the claim.

10. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. buji99 operates as a safe and reliable platform and endeavours to resolve all player disputes promptly and fairly.

If you have a complaint or dispute, you should first contact our support team at [email protected], providing full details of your complaint. buji99 aims to acknowledge all complaints within 24 hours and to resolve them within 14 business days. Where a complaint cannot be resolved through direct dialogue, buji99 may refer the matter to an independent dispute resolution process.

Nothing in these Terms limits or excludes any rights you may have under applicable consumer protection laws that cannot be lawfully excluded or restricted.

11. Account Suspension & Termination

buji99 reserves the right to suspend, restrict, or permanently close your account at any time, with or without notice, where it reasonably believes that you have breached any provision of these Terms, engaged in fraudulent or unlawful conduct, posed a risk to the integrity of the platform or other players, or for any other legitimate operational reason.

On termination of your account, any genuine real-money balance (excluding voided bonuses and winnings arising from breaches of these Terms) will be returned to you via your registered payment method, subject to the completion of any outstanding KYC verification. buji99 reserves the right to withhold funds pending the outcome of any investigation into suspected fraud or abuse.

You may request the closure of your own account at any time by contacting the support team. Requests submitted for responsible gaming reasons (self-exclusion) will be processed immediately and with priority.

12. Amendments to These Terms

buji99 reserves the right to revise these Terms & Conditions at any time. The revised Terms will be posted on this page with an updated effective date. For material changes, buji99 will provide notice via the platform's notification system or by email to your registered address, where reasonably practicable. Your continued use of the buji99 platform after the effective date of any amended Terms constitutes your acceptance of those changes.

If you do not agree with any revised Terms, you must stop using the platform and contact support to arrange closure of your account in accordance with the termination provisions above.

13. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the buji99 support team:

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 9:00 AM – 11:00 PM BST (UTC+6), 7 days a week
• Response time: Within 24 hours on business days

For responsible gaming support requests, responses are prioritised and handled with full confidentiality. Please reference "Responsible Gaming Request" in the subject line of your message.